TECHNICAL DOCUMENTATION

13.4 Maintenance Releases


13.4.1 (November 23, 2020) - Download the iOS device agent from the iTunes Store

This release improves the navigation of PDF files from the Content Library. Users can now view the outline and thumbnails of PDF files.

Resolved Issues

MCMR-23603 Agent stopped responding on its first launch if a data collection rule was assigned to device
MCMR-23774 Remote Screen Sharing with SOTI Assist 2.0 underperformed on slower networks
MCMR-23798 Agents that were not launched within an hour of being deployed to the device, did not accept user credentials
13.4.2 (March 22, 2021) - Download the iOS device agent from the iTunes Store

Resolved Issues

MCMR-24389 The name of a PDF file in Content Library was not displayed if the file was queued to be downloaded
MCMR-24533 The total number of downloaded Content Library files included expired and not yet available files
MCMR-24907 The app crashed when trying to load the Thumbnail view of a corrupted PDF file in Content Library
MCMR-24910 The Remote Screen Sharing screen was not displayed if the Remote Screen Sharing session had been started while the agent was displaying the Outline view of a PDF file in Content Library
MCMR-24965 The Back button was not fully visible when displaying a Content Library file in the full screen mode
MCMR-24967 The “Outline is not available for this file” message was briefly displayed when selecting the Outline view for a PDF file in Content Library
MCMR-24968 Agent became inaccessible on iPads if Remote Screen Sharing had been started while the agent was displaying a Content Library file in the full screen mode
MCMR-25139 Content Library search results included expired and not yet available files