TECHNICAL DOCUMENTATION

Issues Addressed

The following customer reported issues which may not affect all instances of MobiControl have been addressed:

MCMR-2905	Some iOS devices in certain environments containing duplicate device IDs unenroll immediately after enrollment
MCMR-3026	Windows Mobile device agents for HTC SNAP and HTC OZONE devices fail to buil in certain environments running v12.3
MCMR-3269	Custom Active Directory attributes for user properties do not propagate when configured as custom attribute 1, 2, and 3 in LDAP Connections Manager
MCMR-3337	Improved the error message that is being displayed when Content Library root folder is not configured

• The Google Chrome web browser will attempt to re-download and re-install the MobiControl Remote Control plugin after initial installation on subsequent attempts to start a Remote Control session unless the browser is restarted.

• The following Android+ device agents were not included in 12.3.0.28359 installer:

  • Accel
  • BQ
  • Motorola
  • Motorola ET1GB
  • Cipherlab

  If you require any of these OEM Android+ device agents, please navigate to www.soti.net/oem to download the appropriate agent.

MCMR-1890	Certain Psion Omnii XT10 and XT15 devices running Windows Mobile disconnect after upgrade to v12.1
MCMR-2275	When creating a File Sync rule for Generic Android devices the file or folder name cannot contain Cyrillic characters
MCMR-2512	On certain Android devices when attempting to sync time to +8 (Beijing) the time is synced to +6 (Beijing)
MCMR-2593	When creating a File Sync rule for Generic Android devices the file or folder name cannot contain spaces
MCMR-2833	Enterprise applications keep re-installing on scheduled update intervals on certain devices running Windows Phone 8.1
MCMR-2996	Customers with certain environmental configurations running Windows Server 2008 R2 experience failures to start Deployment Server Extensions after upgrade to v12.2
MCMR-3064	Android+ devices sometimes appear in the wrong device folder after enrollment if there is another device folder with exactly the same name
MCMR-3095	Deployment Server Extensions fail to start when port 80 is being used by another application
MCMR-3099	Improved logging for Deployment Server status in the Web Console when the Deployment Server cannot communicate with the Management Service
MCMR-3104	Improved Web Console performance when dealing with very large and deep device folder structures
MCMR-3149	The dropdown menu for selection of LDAP refresh interval periods does not display correct values for options over 10 days
MCMR-3185	On certain Windows Mobile devices the WiFi password fails if it contains a particular special character in the password hash

MCMR-921	When a large number of iOS devices check-in at the same time, some check-ins are rejected
MCMR-1628	Some custom APN configurations are not applied if MNC code is one digit long
MCMR-1696	Some Windows Mobile devices do not show the appropriate WiFi icon when there is no active wireless connection
MCMR-2034	Changed functionality of the Remote Control plugin not to use NPAPI which is pending deprecation in Chrome by September 2015
MCMR-2036	A custom APN profile does not get reflected properly under network settings for certain Android+ devices
MCMR-2062	Added ability to change location of device agent logs on Windows Mobile and Windows CE devices so these logs can be retained after a cold boot
MCMR-2100	Device enrollment using MCSetup.ini sometimes is delayed due to "disabled admin" error on certain Android+ Samsung Galaxy Tab 2 devices
MCMR-2236	The "Battery, Memory, Storage Collected Data" report fails to return results in Google Chrome when requested in .xls format
MCMR-2274 MCMR-2901	Added functionality to specify DNS addresses longer than 15 characters under Global Proxy configuration
MCMR-2616	File decryption using Recover Data in the Profile fails on certain Windows Mobile devices
MCMR-2630	Default iOS Add Device rule does not show as enabled for Apple DEP
MCMR-2655	Applying User, Server or System filters on log content in the web console continues to display all log content
MCMR-2756	Added support for "Pulse Secure" VPN payload for Windows Phone
MCMR-2757	Added support for "Pulse Secure" VPN payload for iOS
MCMR-2839	Added functionality to always request permission for Remote Control
MCMR-2845 MCMR-2854	Pushing a certificate profile to a device prompts for user confirmation
MCMR-2846	Added ability to collect the current foreground application on Android via a data collection rule
MCMR-2850	Windows Mobile device agent for Honeywell D95XX WM 2003 SE fails to be built in certain environments
MCMR-2857	On certain MC 9190 devices running Windows Mobile 6.5 certificates get pushed to devices but fail to install
MCMR-2888	After a new file version is uploaded, its status is shown as "downloaded" and not "available" in the Content Library
MCMR-2918 MCMR-2958	Windows Mobile device agent for Motorola HC700 PPC fails to be built in certain environments
MCMR-2950	Certain devices do not show as targeted by a particular package despite assignment
MCMR-2957	Certain environments with very deep device group structures experience UI performance issues when navigating the web console
MCMR-2969	Creating a large number of device relocation rules causes UI performance issues when displaying these rules in the Web Console
MCMR-2986	Fixed an incorrect Japanese translation under iOS profile on Web Console
MCMR-3151	MobiControl installation fails due to incompatible SQL Server levels in certain environments

MCMR-16	New KNOX license key is not being updated on certain devices
MCMR-128	Virtual machines with specific configurations hosting MobiControl Management Service sometimes report the same MAC address
MCMR-348	Certain Panasonic devices running Windows 7 fail to report accurate GPS coordinates for location based services
MCMR-934	License activation fails if the first attempt is made via online activation using a proxy
MCMR-1128	Certain Windows Phone devices do not get their device names updated after re-enrollment
MCMR-1421	Added functionality to associate AD users with managed devices that were not enrolled via AD in bulk
MCMR-1531	Enterprise WiFi provisioning profiles fail to install on some Motorola MC40 devices
MCMR-1602	Some Samsung Galaxy Tab 3 devices running Android 4.4.2 experience agent crashes upon enrollment
MCMR-1640	Unable to generate "Total Connection Time Report" for a specific group of devices
MCMR-1695	Certain Windows Mobile devices do not log MAC address accurately if enrolled when in cradle
MCMR-1742 MCMR-2872	Some Samsung Galaxy Tab S 8.4" devices fail to present Administrative menu during remote control
MCMR-1802	Updated feature description for Disabling Background Data
MCMR-1829	Option to reset KNOX container password disappears from the Web Console under certain conditions
MCMR-1919	File Synchronization fails when a file is specifically selected through the web console and a /%ROOT%/ macro is being used.
MCMR-2063	Cloud Link agent fails to log activity after upgrade via a particular upgrade path
MCMR-2069	After upgrade to v12 certain initial profiles can no longer be revoked from or assigned to devices
MCMR-2081	MobiControl Stage application hangs until the back button is pressed to complete provisioning on a particular model of Samsung Galaxy Tab S devices.
MCMR-2105	After upgrade to v12 no profiles can be created in an environment with a certain configuration
MCMR-2127	Some Android devices report incorrect time values after device reconnection when a specific time zone is being configured
MCMR-2182	Agent crashes on certain Xcover 3 devices after an enrolment ID is entered
MCMR-2232	Scheduled installation of multiple packages on certain Windows Mobile devices takes place before specified time
MCMR-2237	Improved iOS device check-in performance by adding thread queue for asynchronous processing of check-in command responses
MCMR-2242	Improved iOS device check-in performance by optimizing locks in caching service engine
MCMR-2244	Improved iOS device check-in performance troubleshooting by adding new performance counters
MCMR-2257	File synchronization fails with certain configurations when using the %ROOT% macro to specify file location on Android devices
MCMR-2266	Unable to specify a custom bundle ID for lockdown after upgrading to Lollipop on some ASUS devices
MCMR-2267	Unable to scroll through the messages screen on certain TC Zebra devices after tapping outside confirmation box
MCMR-2281	MobiControl Stage fails to provision WPA Enterprise WiFi on certain LG G3 devices
MCMR-2300	Added functionality to always require device user's acceptance for each Remote Control session
MCMR-2301	Offline license activation option is unavailable in certain environments that have network connectivity but no access to SOTI activation servers
MCMR-2325	Certain Windows desktop devices fail to respond to location requests when configured to use a GPS radio via a COM port
MCMR-2338	Apple DEP configuration fails to activate in environments where there are devices with duplicate hardware serial numbers
MCMR-2340	iOS devices reflect timestamps from a different time zone for alert messages
MCMR-2346	Sorting by "Cellular Carrier" column of Windows Mobile devices does not list devices grouped consistently
MCMR-2362	Added a customized report that features wireless device configuration details
MCMR-2379	Some Samsung Note 3 devices reflect own phone number instead of caller's phone number in the log of incoming calls
MCMR-2381	Call Log data collection reflects AM and PM timestamp qualifiers inconsistently affecting accuracy of sorting
MCMR-2399	Upgrade to v12 from v11.03 fails on a server with Turkish locale
MCMR-2408	User password policy does not stick after device restart on some models of Samsung S4 devices
MCMR-2424	Remote Control fails on Acer A3-30 devices
MCMR-2426	Added a feature to associate AD user accounts with devices in bulk by uploading a .csv file
MCMR-2460	Status bar continues to be disabled in lockdown even when entering Admin mode on some Samsung Note 2 devices
MCMR-2467	Certain Dolphin Black 70e devices experience agent crashes upon enrolment
MCMR-2516	After upgrade to v12 in an environment with a certain configuration parameters under Global Settings can no longer be changed
MCMR-2527	Windows Start button becomes unresponsive on certain MC92N0 Windows Mobile devices after exiting lockdown
MCMR-2530	User is sometimes able to access applications through the multi-window tray while in active lockdown on Samsung Galaxy Tab 2 10" running Android 4.1.2
MCMR-2533	Apple DEP configuration and add device rule creation fail where there are devices present with duplicate hardware serial numbers
MCMR-2542	Certain Windows Mobile and Android devices residing in a child device group show as targeted by a specific package deployment rule
MCMR-2544	Web Console becomes unresponsive when creating a new VPN configuration within a KNOX profile menu in certain environments
MCMR-2547	Real time location based tracking of certain Samsung S4 devices running Android 5.0.1 fails
MCMR-2548	A certain proprietary iOS enterprise application remains in "waiting" state, fails to install although reported as already installed in logs
MCMR-2554	Some Samsung S4 devices running Android 5.0.1 fail to respond to location requests when using location based services
MCMR-2556	Users are able to sometimes exit lockdown on Galaxy Note 4 devices by pressing the menu button
MCMR-2573	Upgrade to v12 fails in a certain environment with a very high number of device specific configurations
MCMR-2585	Added functionality to allow file downloads when in active lockdown, for example from within whitelisted web email
MCMR-2597	Zebra TC55 and TC75 devices default to activating cameras instead of barcode scanner when provisioning
MCMR-2599	After an iOS device has been agentlessly enrolled with LDAP credentials user is prompted to enter credentials again upon deployment of the iOS agent
MCMR-2613	Creation of the Intermec E700 series Windows Mobile agent for v12.1.22487 fails
MCMR-2633	Added ability to download files to a Windows Mobile device via https by invoking a script command
MCMR-2662	After upgrade from one minor v12 version to another a certain WiFi configuration profile on particular Windows Mobile devices reports an error resulting in this profile being removed
MCMR-2676	Added Acer A3-30 to the list of Android+ certified devices
MCMR-2710	Certain Windows Mobile devices re-enroll with updated device names after a clean boot although configured to keep a previously configured device name
MCMR-2713	Profiles with custom SSL payload fail to install on iOS devices
MCMR-2715	Certain localized cloud environments are not able to delete folders in the File Sync File Manager unless English locale is used
MCMR-2740	Users are able to exit active lockdown on certain MC40 devices
MCMR-2742	Some Pidion BIP1500 devices fail to collect accurate GPS coordinates for location based services
MCMR-2749	Improved error message shown on enrolment of new devices when limit of evaluation licenses has been reached
MCMR-2809	Location tracking of certain Android devices based on previously collected coordinates does not display the itinerary
MCMR-2822	Improved accuracy of "Call Log Report Time" report
MCMR-2833	Enterprise applications keep being reinstalled on some Windows Phone 8.1 devices
MCMR-2880	Improved the "OS version report" to function when run against a virtual group of devices
MCMR-2912	.appx applications that are added to the Application Catalog need to include the MDILFileList.xml file
MCMR-2926	Disabling multi-window feature control does not disable the feature on Panasonic FZ-X1 devices
MCMR-2927	Using %settings% via Application Run Control does not disable all settings changes on Panasonic FZ-X1 devices
MCMR-2928	Using Application Run Control blacklist option for com.android.systemui does not disable soft buttons on Panasonic FZ-X1 devices