MobiControl v13.4 Maintenance Release Notes

Issues Addressed

The following customer reported issues which may not affect all instances of MobiControl have been addressed:

13.4.0 Build 5519 (November 06, 2019)
MD5 Checksum: 891f94fa47726c9879f0e70a59469dd6

MCMR-18940 Console did not display serial or IMEI number for Windows CE devices upon enrollment
MCMR-19123 Profiles with filter criteria could not be saved or assigned if duplicate custom data were in the database
MCMR-19232 User with permissions limited to a specific device group could not view packages installed on devices within that device group
MCMR-19471 Creating or modifying content repositories for SOTI Hub returned an internal server error
MCMR-20052 Time Synchronization feature did not work on Android Enterprise devices

13.4.0 Build 5450 (August 12, 2019)
MD5 Checksum: 8e3ba3a51724a3482b01b50159825500

MC-80254 Clear Passcode failed to execute on iOS 13 devices
MCMR-15971 Deployment server was sending new (unnecessary) client certificates to devices resulting in device disconnections
MCMR-18839 Profile Status report did not display data when CSV form was selected
MCMR-18894 Region specific iOS apps were not returned as search results when editing an application catalog rule
MCMR-18963 Apple DEP token failed to synchronize in the console
MCMR-19008 Device filtering failed due to server side timeout error
MCMR-19106 VPP token failed to upload to console and incorrectly indicated it was expired
Searching for Google Play Store apps in application catalog rule did not work

13.4.0 Build 5389 (May 29, 2019)
MD5 Checksum: 176263f2698132314b1b34bde3c48640

MCMR-17554 Windows Mobile agent now saves a history of root certificates in either a file or in agent storage to prevent accidental wiping of the root certificate
MCMR-17872 Mandatory applications deployed via application catalog rules were not installed on Android Enterprise devices after the Android Enterprise binding was changed
MCMR-17919 Re-enrolled devices were not relocated based on custom data due to the custom data not being cleared from the database upon device unenrollment
MCMR-18472 Devices repeatedly lost connection to deployment server when database was experiencing a heavy load

13.4.0 Build 5378 (May 06, 2019)
MD5 Checksum: b589fa5cb24e18f8d06d720e05abb5c4

MCMR-16102 Uninstalling a mandatory application on Android Plus devices did not trigger an alert
MCMR-16988 On Windows Desktop devices, the end-user could not enter Admin mode if the username contained special characters or letters with accents
MCMR-17155 Header graphic specified for apps in iOS application catalog rules did not appear correctly on devices
Profile Assignment failed when using custom data as an assignment filter criteria
MCMR-17657 Device agents stopped responding after sending script 'showmessagebox "%SERIALNUM%"'
MCMR-17758 Unable to upgrade MobiControl from to due to outdated values in the database
MCMR-17832 Sorting on Hardware Serial Number column did not work in the console (March 27, 2019)
MD5 Checksum: de336b706eba5c989cee682c79b6982c

MCMR-13421 English text appeared within Authentication profile configuration when console interface language was set to Japanese
MCMR-15460 Incorrect platform name appeared in Carriers device report
MCMR-16842 XML custom data was not applied to devices enrolled as Profile Owner
MCMR-17210 Certain key names of applications caused internal server errors when creating application catalog rules
MCMR-17234 Devices that generated device IDs exceeding database table capacity (80 characters) did not enroll
MCMR-17300 Large files (>1GB) were not successfully uploaded
MCMR-17448 Removed Firmware as a filter criteria from non-Printer add devices rules (February 25, 2019)
MD5 Checksum: 7d10251c4091a54a3164788a9203052c

MCMR-16185 The Deployment Server failed to configure custom data in multiple-server environments if the server version differed on one or more servers
MCMR-16329 Occasionally, a memory leak occurred when changes were made LDAP users and groups
MCMR-16780 Motorola devices created duplicate certificate aliases, preventing certificate renewal (January 25, 2019)
MD5 Checksum: 914123d2af72569519040d181627c95e

MCMR-14856 The MAC address displayed in the console changed when devices switched from WiFi to to network connections
MCMR-15366 On Windows Mobile devices, custom data based on registry values showed error instead of null value after removal of regkey
MCMR-16024 Added test button to Global Proxy Settings dialog box that validated proxy settings
MCMR-16066 In some load balanced environments with multiple deployment servers, remote control experienced difficulties connecting to devices
MCMR-16502 MobiControl Stage overwrote the device ID of the pdb.ini file with an incorrect value after executing script from a barcode
MCMR-16631 NetMotion VPN profile configuration did not work on Android devices when configured with a certificate
MCMR-16680 Deployment server did not push packages to devices at maximum speed, leading to lengthy deployment times (December 03, 2018)
MD5 Checksum: 058970276addfe3c48251a733febd71e

MC-64367 Disabled worker thread priority boost set by operating system
MC-64371 Disabled package file compression when deploying packages via profiles
MC-64374 Increased file negotiation limit for file transfers
MC-65120 Stopped the rounding of GPS coordinates in Location report
Fixed Japanese localization errors
MCMR-13805 Added support for pulling hardware serial number from Windows CE devices
MCMR-15753 Some Android Enterprise devices did not receive Managed Google Play accounts during enrollment
MCMR-15841 Profiles tab did not load if Global Proxy was improperly configured
Received "The data is temporarily unavailable" error when creating or editing geofence alert rules
MCMR-16035 Virtual group filter did not accurately filter devices by manufacturer in large deployments
MCMR-16053 Occasionally, remote control did work due to incorrect thread priority
MCMR-16141 Remote control sessions initiated via remote desktop connections experienced difficulties loading
MCMR-16145 Occasionally, packages took extended periods to push to devices
MCMR-16176 Removed ability to host DB Maintenance Service on Deployment Server
MCMR-16259 Duplicate names were assigned to devices upon enrollment
MCMR-16372 Removed NitroDesk TouchDown profile configuration from the console due to its deprecation (November 05, 2018)
MD5 Checksum: 54e3cdb91eb49a240f07b8b89c80730d

MCMR-15634 Added records to log completion time of scheduled maintenance jobs
MCMR-15668 Nightly maintenance continued into day time operations
MCMR-15790 Added error message notification when device name for Windows Mobile devices were invalid
MCMR-15883 DSE did not immediately receive changes to credentials of the Global Proxy setting when they were changed in the Web Console
MCMR-15887 Lockdown status bar in agents on Windows Desktop Classic devices showed incorrect connection status
MCMR-16051 Apple DEP synchronization failed due to duplicate values
MCMR-16176 Removed ability to host DB Maintenance Service on Deployment Server (September 28, 2018)
MD5 Checksum: 4cf9e6a5cd971f4a497cc9eea1f77f46

MCMR-13759 Device Status alerts were not triggered for Custom Data (INI file)
MCMR-14189 Device agent did not receive pulse messages from the Deployment Server
MCMR-15309 Improved automatic renewal process for WiFi, VPN, and email certificates
MCMR-15641 Updated the logo for Datalogic in Add Devices Rule wizard
MCMR-15657 Unenrolling a Windows Desktop Classic device did not trigger an alert when alert rule was configured for that event
MCMR-15682 Corrupted data in database prevented device checkin for iOS devices
MCMR-15782 Improved permanent device deletion process for iOS devices
MCMR-15804 Improved certificate maintenance on Deployment Server (August 31, 2018)
MD5 Checksum: c7ef977ce228ba53fd84d89e866df150

MC-59860 Set Registration Code field to read-only on cloud instances
MCMR-14746 After upgrade, Windows CE devices did not connect to the Deployment Server after enrolling using MobiStage barcodes
MCMR-15315 On some Windows Modern Panasonic devices, applications did not resize correctly when device screen was rotated
MCMR-15462 Occasionally, reports were not generated when run on root device groups
MCMR-15515 Updates to the F5 Access VPN for iOS by F5 led to compatibility issues
MCMR-15553 Some certificate templates could be deleted while still in use by MobiControl (August 10, 2018)
MD5 Checksum: f17ca2cff50f40e43a5e441b1a5ec260

AgentCompatibility table in database contained duplicate entries
MCMR-14162 Fixed potential security risk
MCMR-14558 Improved truncation of data gathered from multiple data collection rules with conflicting truncation schedules
MCMR-14614 After upgrade, applications displayed the incorrect application version in the Packages tab
MCMR-14655 After upgrade, Deployment Server consumed increasing amounts of memory
MCMR-14765 Windows devices appeared as offline in the console while the device agents said they were online
MCMR-14945 Clarified certificate security option in IMAP Account Email profile configuration
MCMR-15066 Fusion WiFi profile configuration did not install consistently
VPP licenses were improperly removed from un-enrolled iOS devices
MCMR-15173 Fixed Deployment Server functionality that, on rare occasions, incorrectly deleted devices
MCMR-15190 Devices were sent new client certificates that caused the Deployment Server to reject the connection due to mismatching certificate information
MCMR-15269 Console stopped responding if it tried to contact the VPP server while the VPP server was down (July 11, 2018)
MD5 Checksum: 718c5ba1dd901fd99eb1047f4ca56134

Added support for Settings Manager on Android Enterprise devices
MC-56584 Added "Enforce minimum WiFi security level" feature control option for Android Enterprise devices
MCMR-13200 Field names in the Package Deployment report were duplicated in each line
MCMR-14096 After upgrade, changes made to predefined lockdown menu templates reverted to default values
MCMR-14296 In rare cases, active directory user was removed from device when certificate was renewed and active directory was not used for enrollment
MCMR-14481 Deleted iOS profile configurations persisted on device until subsequent profiles changes were made and assigned
MCMR-14939 Script commands for Windows Mobile agent failed due to a multi-threading issue (June 22, 2018)
MD5 Checksum: 6e7518f585d341e38e5301f41e417327

MC-54575 Issuer information for newly generated MobiControl IdP and IdP Client certificate was incorrect
MCMR-12699 Some cloud instances received duplicate emails for scheduled reports
MCMR-13129 User activity log for deleted users continued to include activity for previously deleted and re-added users
MCMR-13390 Added "Use TLS" option to IMAP and POP email profile configurations for Android devices
MCMR-13572 Added new event type to differentiate between iOS DEP devices unenrolled by user or for inactivity
MCMR-13633 Created a secure protocol for distributing and installing certificates to agents
MCMR-13682 Improved encryption in the device and server logs for authentication details
MCMR-13822 Occasionally, SOTI Assist remote control failed when accessing remote control using a user added through an Azure connection
MCMR-14134 SSE2 compatibility issue caused issues when installing the Windows Desktop agent
MCMR-14418 Some profiles with packages experienced difficulties after modifying the assignment details
MCMR-14428 Database did not archive properly due to a date format mismatch
Improved iOS Device Information report to avoid time out errors
An error with the ASU level reporting caused device groups to load intermittently (June 05, 2018)
MD5 Checksum: c70c1dc8014e5db3951e6aa7e7e63255

MC-53173 Improved macro handling in Application Catalog rule for Android Enterprise devices
MC-53487 Added support for TLS 1.2 connection protocol between MobiControl server and SQL database using latest OLE DB Driver
MCMR-11391 Occasionally, the Management Service stopped responding after upgrades or new installations
MCMR-11604 Fixed Japanese translation error
Bundle ID change for Cisco AnyConnect VPN profile configuration caused issues for iOS devices
MCMR-13284 Optimized an installation script to run only during upgrades
MCMR-13366 Some browsers incorrectly truncated Japanese characters when the window was resized
MCMR-13618 After upgrade, alerts could not be dismissed from the Alerts tab
On some iOS devices, profiles did not install or remained in install pending state
MCMR-13838 Update schedules with long intervals caused difficulties when starting the deployment server
MCMR-13968 Improved data truncation process
MCMR-14048 Device Information with Custom Data (Column) report might not generate a report when run on a large number of devices
MCMR-14093 Device relocation report did not display full device group paths
MCMR-14095 Occasionally, certificate and WiFi connection information disappeared from profile configuration dialog box
MCMR-14121 Added information and link to vendor compatibility matrix for Enterprise WiFi profile configuration
MCMR-14156 Updated database to use Microsoft OLE DB Driver for SQL Server when available
MCMR-14237 Script for editing registry values did not function when deployed as a post-install script
MCMR-14371 Occasionally, a time out error occurred when accessing server log information
MCMR-14429 Device group tree did not load sub groups (May 09, 2018)
MD5 Checksum: 6c1f6b8fbb58d427eb0ddb551db91014

MC-50392 Added ability to retrieve and display arbitrary strength unit (ASU) for reporting cellular signal strength
MC-51764 Added event log entry to track end of remote control session
MC-52716 Improved expired certificate removal process when installing a new certificate
MC-53660 On screen keyboard did not work while device was in Lockdown mode on devices running Windows 10 (1709)
MCMR-10130 After upgrade, some profile names contained trailing white spaces
MCMR-10556 Removed alert options from iOS Device Alert rule that were not applicable to iOS devices
Improved functionality of Shared File browser to reduce file loading timeouts
MCMR-13052 Updated the iOS SDK to allow apps to only use the remote view functionality
MCMR-13341 Added package build version to Information panel in Packages tab
MCMR-13366 Some browsers incorrectly truncated Japanese characters when the window was resized
MCMR-13477 Android Enterprise devices received apps from Application Catalog rules that were not assigned to them
MCMR-13481 Occasionally, iPhones spontaneously moved in and out of filter groups
MCMR-13492 Deployments with multiple Management Service Addresses (MSA) experienced issues when making API calls using the non-default MSA
MCMR-13769 On some cloud deployments, log truncation did not archive all specified files
MCMR-13928 In rare cases, packages became stuck in pending installation state
MCMR-13939 Occasionally, the Deployment Server rejected a device snapshot and caused the device to enter a check-in loop
MCMR-13952 In rare cases, the agent did not receive the configuration for custom data
MCMR-13991 Administrator mode in Lockdown was inaccessible on Windows 10 devices using LDAP admin credentials
MCMR-14117 Fixed a minor translation error in Japanese
MCMR-14121 Clarified vendor compatibility requirements for Enterprise WiFi 802.1x TLS
MCMR-14258 High RAM utilization can sometimes be observed in environments with a high number of managed iOS devices (April 18, 2018)
MD5 Checksum: 92b311a042ffcfc2592f163cfce49537

MC-50270 Added ability to permanently delete all data related to a device and a device from the database
Fixed various minor translation errors in Japanese
MCMR-12057 Some Windows CE devices did not receive Fusion WiFi profile configurations that used hexadecimal keys for encryption
MCMR-12362 Management profiles and information was not removed from iOS devices if they were offline for more than 48 hours after deletion command was sent.
MCMR-12382 The Device Information report could not generate a.csv file
MCMR-12454 Information for applications whose name contained apostrophes, did not appear in the Installed Applications With Name And Version report for Android devices
MCMR-12712 After upgrade, some Windows Mobile/CE device agents failed to connect to server after trying to read a lengthy registry value
MCMR-12873 Clarified the function of a device feature control option
The application catalog experienced issues when attempting to push the same application in different languages due to duplicate bundle IDs
MCMR-13193 Improved Out of Contact report to show total number of online/offline devices per device group
MCMR-13712 Internet Explorer did not correctly read the parameters set for Lockdown mode on some Windows desktop devices
MCMR-13799 Too many worker threads in Deployment Server led to device disconnects when pushing files
The application catalog experienced errors when attempting to add applications for the Managed Google Play Store due to an external change
MCMR-46929 Added ability to enter 'Subject Alternative Name' on Entrust Certificate Template
MCMR-49102 Improved the process of updating Regular and VPP App Store Apps for iOS devices
MCMR-49987 Added APN support via SOTI MDM Plugin for Android Enterprise Devices
MCMR-52170 Packages via profile are not getting re-installed on devices when 'Reinstall packages on every update schedule' option is selected and update schedule is changed (March 09, 2018)
MD5 Checksum: c39721430360cc1f587afd3e1595ba46

MC-45765 Instances with Webroot related profile configurations will be blocked from upgrading to MobiControl versions where Webroot is deprecated
MC-49452 Changing log levels for Deployment Server in Administration Utility caused Management Service and Search Services to restart
MC-49790 Time Synchronization policy feature appeared for unsupported devices
MC-49953 Added Speed Control and Single App Mode capabilities to Lockdown mode on Android Enterprise devices
MC-50105 Improved logout behavior for users logged into multiple sessions while using IdP
MC-50284 iOS device could not be located while in Lost mode
MC-50346 Added ability to enforce password complexity requirements on Android administrator passwords
Added new feature controls for Kyocera devices: Disable changes to Quick Settings, Disable changes to Battery Settings, Disable changes to Time and Date
MCMR-6892 User confirmation dialog for enabling remote control session was in English on devices with language set to German
Duplicate log entries rapidly consumed space in archive database
MCMR-11828 Resolved issue with Remote Control confirmation dialog not showing as translated for Android device
MCMR-11889 Improved priority settings for some device actions to bypass queue
MCMR-12545 Disabled shut down and reboot device actions for Android Enterprise devices
MCMR-12670 Improved performance of Profile Info Details report
MCMR-13011 After an OS update, the on-screen keyboard on Windows Desktop devices did not appear while in Lockdown mode
MCMR-13030 Fixed potential security risk
MCMR-13099 On some Window Mobile/CE devices, the wrong connection type was reported to the Console
MCMR-13137 The name of a deleted rule was not included in log entry
MCMR-13247 Some customer created apps did not appear in the list of currently running applications when a Windows Desktop device was in lockdown mode
MCMR-13254 The Battery, Memory, Storage Collected Data report had duplicated lines
MCMR-13384 Devices disconnected from Deployment Server when files were pushed due to overtaxed Deployment Server
MCMR-13478 Datalogic device agent did not retrieve serial number of device
MCMR-13316 Resolved issue for Public API not returning Android Security Patch Level for Android device
MCMR-13612 Clarified the text of the DSE Certificate Expiration notification (February 02, 2018)
MD5 Checksum: 6adbce78e70a24bda2076ea31ae9a836

MC-43939 Added entry to device's Information panel that shows the status of ELM activation on Android Enterprise devices
MC-48126 Added option to disable status bar expansion on Android Enterprise devices in lockdown (Activity Suppression) mode
MCMR-7893 Errors occurred if MobiControl and DEP servers did not synchronize for extended periods
MCMR-10234 Removed device specific logs from Console logs to simplify log information
MCMR-10959 Occasionally, the PAS Server went offline due to a timeout error
MCMR-11871 Messages sent from the Console to some Windows devices did not persist if the device entered sleep mode before the device user opened the message
MCMR-11998 Revoking a profile directly from the device did not immediately remove the .pcg file from the device
MCMR-12178 After moving to a new device group, some devices did not switch to new update schedule until they were restarted or manually disconnected and reconnected
MCMR-12213 The Web Console did not update to reflect the correct Android Security Patch on the device
In some cases after upgrade, previously deleted profiles that contained packages appeared in the Console with a "Pending Installation" status
MCMR-12407 Agent versions were incorrect due to a missing period in the Agent Version report
MCMR-12456 In rare cases, the Administration Utility did not completely clear logs
MCMR-12493 Initiating a remote control session on multiple devices at once could cause remote control service to stop
On Android devices running 6.0, SOTI surf failed to load due to inadequate permissions
On rare occasions, the Deployment Server did not shutdown cleanly during nightly maintenance and reported several error messages in the server logs
MCMR-12668 Improved the truncation behavior for data collected by different data collection or TEM rules
MCMR-12700 A profile configuration corrupted during an upgrade caused performance issues
MCMR-12736 Device Tree With Last Disconnect Time report incorrectly reported some devices as offline
MCMR-12995 Time Synchronization policy feature was visible for unsupported devices
MCMR-13068 Fixed potential security risk
MCMR-13088 Application configuration did not support white spaces as part of keys and values (January 12, 2018)
MD5 Checksum: a15c2e4ccdcaa74ada4b1f352706adf2

MC-22974 Added Bitdefender offering to support MobiControl Antivirus offering
MCMR-11192 API requests were denied while FIPS was enabled
BSSID was not accurately collected from Windows CE 5.0 devices
MCMR-12175 Subgroups did not correctly inherit custom attribute values
MCMR-12238 Virtual groups did not automatically update to display newly enrolled Android and Zebra devices
MCMR-12478 Packages could not be deleted if a draft profile with no versions existed in the system
MCMR-12503 %sdcard% macro resolved to external storage rather than internal storage on some Windows Mobile 5.0 devices
In rare circumstances, the database did not adequately remove device reference information when a device was deleted and device could not re-enroll
MCMR-12581 Duplicate entries in the database for a single app prevented its installation on iOS 11 devices
MCMR-12583 Improved the performance of Device Activity report
MCMR-12594 Some reports did not log the user who triggered them
MCMR-12623 Improved the performance of the Log Information report
MCMR-12649 SOTI surf profile configuration did not immediately alert the user when a URL was invalid
MCMR-12690 Custom attributes could not be searched using Japanese characters
MCMR-12939 iOS devices did not check in due to an incompatibility between hash generator and FIPS
MCMR-12946 Application catalog did not correctly apply application configurations to iOS devices
MCMR-13123 Updated Google Play Store search in Application Catalog rule to use HTTPS (December 19, 2017)
MD5 Checksum: 237c60cc27164ddd2080bcd9f993f258

Newly enrolled devices or devices moved into scope of a Profile do not receive the Profile if it had a new version scheduled for assignment in the future
MC-45502 Added new Packages information panel on the Devices tab
MC-46086 Improved re-enrollment behavior to preserve Device ID
MC-50150 Device certificates remained on the device even after they expired
MCMR-8420 Fixed Deployment Server issue that stopped the auto-renewal of some certificates
MCMR-11469 Some Samsung APIs were not reflected in the Web Console
MCMR-11546 On some Windows Mobile devices, device to FTP server file transfers did not work when server address was in IP address format
MCMR-12075 After upgrade from v11, certain iOS profiles could not be revoked
MCMR-12094 Disabled the iOS feature control option "Force Encrypted Backups"
MCMR-12099 Enrollment of iOS devices failed when the Terms and Conditions document contained Japanese characters
MCMR-12283 VPP apps that existed as both App Store and B2B apps were not successfully pushed to iOS devices
MCMR-12423 Removed duplicate queries to database to improve performance
MCMR-12436 When devices were moved between virtual groups, the applicable file sync rule assignments were not updated immediately
MCMR-12523 When deploying packages to a large number of devices, occasionally the Deployment Server queue exceeded its limit and began dropping connections
MCMR-12567 Reports were occasionally generated with empty rows and columns inserted between the data
MCMR-12582 Upgrade failed if it detected duplicate packages
MCMR-12739 Language for logs did not match language set for Console interface
MCMR-12977 Improved Deployment Server behavior when identical device IDs were encountered and compared (November 24, 2017)
MD5 Checksum: d293a0436b05c3381fb992446b2c8e65

MC-43258 Improved the workflow to force regular or VPP App Store application updates on iOS devices
MCMR-8388 Occasionally, iOS applications updated within an Application Catalog rule continued to display outdated version information
MCMR-9715 Default icon for a Web Clip appeared on the device instead of the custom image set in the profile configuration
MCMR-11187 Occasionally, Admin Utility timed out while updating certificates
MCMR-11349 Hid the Data Diagnosis tab in the Admin Utility to prevent false error alerts
MCMR-11383 In rare cases, opening a new tab caused the SOTI surf browser to fail
Certain logs for the Deployment Server were not displayed on the Servers tab
MCMR-11623 Added ability in SOTI surf browser to use intents to implement web page fall back in cases where necessary app is not installed
MCMR-11741 %AUTONUM% macro used for device naming did not resolve properly for Windows Mobile/CE devices that were factory reset and re-enrolled
MCMR-11834 Rarely, custom data was not displayed for devices due to a caching error with the database
MCMR-11885 After upgrade, duplicate application entries caused minor errors in the database
MCMR-11980 Windows Mobile devices in lockdown mode were still able to access and modify profile and package settings
MCMR-12015 Occasionally, file sync rules did not update files according to schedule
MCMR-12089 Lockdown mode disabled the volume buttons on devices running Windows 10 with the desktop agent
MCMR-12113 Occasionally, bookmarks opened in the SOTI surf browser did not navigate to the correct web page
MCMR-12189 Rarely, device feature controls persisted on devices after they were moved to a new device group that did not have feature controls applied
MCMR-12442 Added 'Select All' and 'Deselect All' options to Android device agent selection portion of add devices rule to improve user experience
SB-3894 Added option in SOTI surf profile configuration to force browser to open new tabs in background
SB-3906 Yahoo search engine displayed results from Yahoo India regardless of device location