A new server instance of SOTI Snap is now live for European customers, allowing SOTI Snap to serve customers in different locations with multi-region environments and instances.
The new server operates in parallel with the SOTI Snap instance located in the United States that currently serves global customers. Both servers run on the same codebase.
As of SOTI Snap v1.9.1, new enrollment IDs will be prefixed with either 01 (for US servers) or 02 (for European servers), increasing the enrollment ID to 10 characters.
Existing enrollment IDs will not change and will continue to work for new device enrollments.
SOTI Snap v1.9.1 introduces a new cloud service to support multi-region deployments. On initial enrollment of the device, the cloud service will provision the SOTI Snap agent with the details for the designated SOTI Snap environment.
All future enrollments on the agent will occur in the currently designated environment unless the agent is re-installed.
|MADP-20592||In App Manager, app preview did not work on first attempt|