TECHNICAL DOCUMENTATION

• 2025.0.2 on November 9, 2024

SOTI Identity 2025.0.0 (September 21, 2024)

Release Highlights

• 2024.1.1 on April 20, 2024

SOTI Identity 2024.1.0 (February 17, 2024)

Release Highlights

• 2024.0.1 on September 9, 2023

SOTI Identity 2024.0.0 (August 19, 2023)

Release Highlights

Mobile SSO

In conjunction with the SOTI MobiControl 2024.0 release, SOTI Identity now facilitates a single-sign-on (SSO) experience for native mobile applications and web applications on Android and iOS. Native mobile applications and web applications must support SAML or OIDC based SSO to be compatible. Note that Microsoft mobile applications such as Teams and Outlook are not supported via this SSO solution. We recommend using SOTI MobiControl’s integration with Microsoft’s Shared Device SSO when using Microsoft mobile applications.

Third-party Application Integration Support (Beta)

SOTI Identity now provides SSO access to third-party SAML/OIDC-based applications, in addition to the family of SOTI ONE applications. This capability is available on a limited basis for select customers and partners via our Product Experience Program.

Multiple SOTI XSight Instance Connections

SOTI Identity will now display multiple SOTI XSight instances within the portal in scenarios where there are multiple MobiControl instances within a single tenant account. Each XSight instance is named using the MobiControl instance prefix (e.g. s0001234) identifier for easy tracking.

Multi-Tenant Portal for MSPs (Beta)

We’ve included a search bar and three different tabs to improve navigation: Frequent Apps, SOTI Apps, and Company Apps. We’ve also added light and dark mode themes and the ability to view apps in either table or tile formats, letting you pick the experience that works best for you.

Security Improvements

We’ve enhanced security by upgrading compliance packages and resolving security issues, ensuring SOTI Identity remains up-to-date and secure against potential threats.

Learn more about using these new features with What's New in SOTI Identity Online Help.

SOTI Identity 2.5.0 (April 1, 2023)

Release Highlights

Multi-Tenant Portal for MSPs (Beta)

Managed Service Providers (MSPs) can now request to enable the Multi-Tenant Portal feature for their SOTI Identity tenant and then link with their client’s tenants their MSP tenant to seamlessly manage clients' apps and Identity tenants through their SOTI Identity console itself.

This feature lets the MSP administrator

• Manage linking requests from client tenants
• Manage client applications and SOTI Identity console
• Access client tenant’s apps or SOTI Identity console from the tenant portal without the need to log in again from the same browser
• Add a new Tenant Admin user role that can only access and manage specific tenants

Note: Currently only SOTI MobiControl and SOTI Connect are supported for this feature. SOTI Snap, Indoor Location, SOTI XSight and Pulse are not yet supported.

General Improvements

• Enhanced group read-only views to perform actions like edit, delete, deactivate, and more
• Enhanced user creation and app assignment to provide an option to do app assignment later once the user has been created

Learn more about using these new features with What's New in SOTI Identity Online Help.

Maintenance Releases

• 2.4.1 on January 7, 2023

SOTI Identity 2.4.0 (November 12, 2022)

Release Highlights

Improved Notifications

SOTI Identity 2.4 has improved notifications in multiple places across the product. We now have different tabs for Alerts and Announcements, where the Announcements tab is focused on any maintenance and release notifications. To keep track of current notifications, we’ve added the option for users to mark notifications as Read and clear all read notifications. Users have the options to Mark All and Clear All notifications in both the Alerts and Announcements tabs.

General Improvements

• Support for SOTI Snap Workflow and other apps to import user and group data from integrated directories
• Enhanced user read-only view to perform actions like edit, delete, deactivate, and more
• Improved ability to add new admin users with different domains in SOTI Identity from Salesforce by sales team managers
• Inline Scripting made more secure within sections of SOTI Identity

Learn more about using these new features with What's New in SOTI Identity Online Help.

SOTI Identity 2.3.0 (August 6, 2022)

Release Highlights

Streamlined User and Role Management for SOTI MobiControl

With SOTI MobiControl version 15.6 and later, customers can now manage roles and modify role assignment from SOTI MobiControl. SOTI Identity also still retains the ability to assign SOTI MobiControl user roles when managing access and when access to SOTI MobiControl is granted via SOTI Identity, the user or user group details are automatically provisioned in SOTI MobiControl.

For existing users, standard SOTI Identity roles will be removed, and granular permissions will be provided in SOTI MobiControl against those roles.

Note: Customers with on-premises installations of SOTI MobiControl 15.6 or later must open a port for SOTI Identity to ensure communication between products.

Temporary Support Account

Customers can now grant SOTI support staff access to their environment for a specified duration of time to provide assistance. Customer support users can access the client tenants through their own support tenant credentials and all actions are logged to maintain security.

Behavior Detection

Administrators can now set up policies to store the login time and location of users, that can then be compared with last login details to enforce multifactor authentication in case of any deviations.

General Improvements

• Archived logs now display progress tracking while exporting
• Calendar/Date Selection improvements to filter logs

Learn more about using these new features with What's New in SOTI Identity Online Help.

Maintenance Releases

• 2.2.1 on January 15, 2022

SOTI Identity 2.2.0 (November 13, 2021)

Release Highlights

Streamlined User and Role Management for SOTI Connect

With SOTI Connect version 2.2 and later, scheduled to be released later this month, customers can now manage roles and modify role assignment from SOTI Connect. However, SOTI Identity retains the ability to assign SOTI Connect user roles when managing access.

In addition, when access to SOTI Connect is granted via SOTI Identity, the user or user group details are automatically provisioned in SOTI Connect.

Microsoft Authenticator as an MFA

Customers can now use Microsoft Authenticator as one of the multi-factor authentication (MFA) options along with already existing options of Email, Duo and Google Authenticator.

General Improvements

• Users can now be assigned to groups from the Group listing view
• ‘Staged’ users can be created and then activated at a later point, based on requirements
• Archived logs now display progress tracking while downloading

SOTI Identity 2.1.0 (July 24, 2021)

Release Highlights

• Create Users in Bulk
• Download Archived Logs
• Streamlined User and Role Management for SOTI Snap
• General Improvements

Create Users in Bulk

Customers can now create users in bulk in the SOTI Identity local directory by uploading a list of users in a predefined template. Tenant administrators can track the status of user creation from the notification panel. If Identity is unable to create users from the list, administrators can download an error report to identify the issues. Original user creation requests can also be tracked from the audit logs.

Download Archived Logs

Customers can now browse activity logs for the past three months. After three months, user activity logs are archived, and the archived logs are available for download for the next nine months.

Streamlined User and Role Management for SOTI Snap

With SOTI Snap 3.1.0 (scheduled to be released in August 2021), customers can now manage roles and modify role assignment from SOTI Snap. However, SOTI Identity retains the ability to assign SOTI Snap user roles when managing access.

In addition, when access to SOTI Snap is granted via SOTI Identity, the user or user group details are automatically provisioned in SOTI Snap.

General Improvements

• SOTI Connect and SOTI Identity automatically update the certificates required to communicate with each other
• SOTI Identity has revamped the user listings experience

SOTI Identity 2.0.0 (December 12, 2020)

Release Highlights

• Event Logs
• Password Expiry Reminder
• General Improvements
• Issues Addressed

Event Logs

SOTI Identity now captures user activities, such as successful or unsuccessful login attempts, as well as actions on applications, users, and directories. It writes these activities into event logs.

SOTI Identity account administrators can view, search, and filter event logs, as well as export a set of logs as a .csv file.

Password Expiry Reminder

A SOTI Identity account administrator can now enable email notifications to be sent to users as reminders to reset their passwords before expiry. The account administrator can define how many days prior to the password expiry the notifications should be sent.

General Improvements

• SOTI Identity account administrators can now view the list of the verified domains from the Add User page
• Users can now see the Company ID by selecting an option from the main menu
• Only the relevant actions are now shown when a SOTI Identity account administrator selects users, applications, and directories

Issues Addressed

IM-5951	Check marks in the check boxes were rendered off-center in the Firefox browser
IM-6174	UI layout issues were present in the Safari browser
IM-6713	The application did not allow adding Azure AD groups with names 256 characters long
IM-7091	The Name ID format in SAML requests from SOTI Identity to third-party IdPs had to be changed to unspecified
IM-7117	Even when only one option (LDAP/IdP/Azure) was available when adding a new user, this option was not selected automatically in the Add User dialog box
IM-7183	The IdP-initiated login did not work in the Safari browser
IM-7429	The SOTI One portal did not load in the Safari browser
IM-7446	The Captcha images did not load in the Forgot Password page
IM-7462	Cookies had an invalid SameSite attribute value, which allowed these cookies to be used in cross-site requests (a security vulnerability)
IM-7559	The application did not remember the user details after a browser restart even though the Remember Me option was selected
IM-7655	It was not possible to authenticate a user in SOTI Account if that user’s email had been already used with an external directory
IM-7665	Federated logout did not work in the Safari browser

• v1.1.1 on August 12, 2020

SOTI Identity 1.1.0 (June 06, 2020)

Release Highlights

• Support for Third-Party Initiated Login
• Azure AD Integration using Graph API
• Improved Login Experience
• Password Expiry Policy
• Design Changes to SOTI ONE Portal
• Simplified Application Assignment

Support for Third-Party Initiated Login

After integration of SOTI Identity with a third-party IdP, users can log into SOTI Identity directly from their IdP portal. They don’t need to re-authenticate. Previously, users could only log into SOTI applications through SOTI Identity, whether directly or through a SOTI application. Existing customers who had previously connected an IdP must update their SOTI Identity Entity ID to ensure the integration works.

Azure AD Integration using Graph API

Customers can now easily integrate Azure AD with SOTI Identity by simply authenticating the connection with an Azure AD administrator account. This allows Azure AD users to access SOTI ONE products through SOTI Identity using their AD credentials.

Improved Login Experience

Users can set SOTI Identity to remember their account details during login. Once saved, users only need to enter their password to login.

Additionally, SOTI account users can use the Forgot Company ID option to get a list of all the Company IDs associated with their email address.

Password Expiry Policy

Identity Account Administrators can define the password expiry period for SOTI account users. When a user’s password expires, they must update their password on their next login.

Design Changes to SOTI ONE Portal

SOTI Identity v1.1 introduces a redesigned SOTI ONE portal that displays SOTI ONE products in alphabetical order. Administrators can rearrange them by changing their application names. The administrator console entry point is now located in the hamburger menu, rather than as an application tile.

Simplified Application Assignment

Identity Account Administrators can now add users and assign applications to them in the same workflow. Administrators can also see the complete list of applications assigned to users.

General Improvements

• Identity Account Administrators can now search for registered applications in the Applications page and add LDAP or third-party IdP connections directly from the Users page
• The role dropdown selection has been replaced with a toggle, so that by default all new users or user groups are assigned the application user’s role unless otherwise specified
• Except for SOTI Central, role assignment is now mandatory when assigning a user to a SOTI ONE application
• SOTI Identity tenant and instance name have been added to error messages logged when administrators try to configure an already registered application. These messages are available from the Management Server logs of SOTI MobiControl and SOTI Connect

Bug Fixes

IM-4418	Made the User Attributes mappings for SOTI MobiControl and SOTI Connect non-editable
IM-5835	Removed the Manage Credentials action for SOTI Snap, SOTI Central, and SOTI Insight applications
IM-5928	Users who were members of multiple Active Directory groups could not login

• v1.0.1 on December 12, 2019
• v1.0.0 on November 04, 2019

Introducing SOTI Identity! 

SOTI Identity is a centralized, cloud-based, authentication and authorization service that validates user credentials to provide secure and seamless access to SOTI ONE applications. Users can access all SOTI ONE applications with a single account. 

SOTI Identity enables account administrators to manage and configure settings for application users from a single place and manage access rights for each application. 

To learn more, visit the SOTI Identity product page or SOTI Identity product documentation.   

Release Highlights 

• Single Entry and Sign-On for all SOTI ONE Applications 
• Consolidated User and Access Management 
• Secured Access with Password Policies 

Single Entry and Sign - On for all SOTI ONE Applications

SOTI Identity removes the need to remember individual product URLs by providing a portal for accessing all SOTI ONE applications. When users log into the portal, all the SOTI ONE applications to which they have access are displayed. Thanks to SOTI Identity’s single sign-on functionality, users can access all SOTI ONE products without the need to re-enter their credentials. 

Consolidated User and Access Management

SOTI Identity manages user access rights for all SOTI ONE applications maintained by an organization. Account administrators can create local SOTI accounts for users or import users from their own organization’s directory or IDP. In addition, administrators can define user roles and associate permissions with those roles within each application. 

Secured Access with Password Policies 

Account administrators can define password policies for local SOTI account users. Users must create passwords that meet the specified password complexity requirements. This capability, combined with single-sign-on functionality, can improve security by reducing the number of passwords users need to remember; thus, encouraging them to create a single, stronger password. 

Known Issues

• Users logged into more than three SOTI ONE applications, who log out from one of the applications, are not logged out of the rest of the applications. They must log out of the rest separately. 
• Users logged into SOTI Identity using Active Directory Federation Services (ADFS) credentials may receive an error message when logging out. Nonetheless, the log out was successful.