TECHNICAL DOCUMENTATION

2024.0.1 -- Build 4699 -- January 22, 2024


Upgrade Considerations

  • This version of SOTI XSight is not backwards compatible with earlier versions of the Android Chat Service Agent. Devices must be upgraded with the latest version of the Android Chat Service Agent.

Note: This can be done by using the Generate XSight Agent functionality after upgrade.

  • SOTI XSight now enforces database collation property. The following upgrade path must be followed to ensure a successful database migration:
    • From 2024.0.0 and 4.3.2 directly upgrade to 2024.0.1
    • From 4.3.1 and earlier, upgrade to 4.3.2 then 2024.0.1
    • From SOTI Assist, upgrade to SOTI XSight 4.2.1, then 4.3.2 and then 2024.0.1

Download Links for Agents - Version 2024.0.1

 

Resolved Issues

XS-14343

Upgrades of SOTI XSight from 4.3.2 to 2024.0.0 were failing when the SOTI XSight Database was not using the SQL_Latin1_General_CP1_CI_AS collation

XS-14445 

External user groups were not inheriting SOTI XSight permissions based on role assignment from SOTI MobiControl 

XS-14535 

Live View and Live Chat did not start if device did not have an Analysis Profile 

XS-16334 

Live View not showing data when SOTI XSight Dashboard Service was running on a custom port 

XS-13116 

SOTI XSight Android Agent was crashing when the device had an incompatible XT Socket Plugin installed 

XS-15290 

Users were unable to update an existing report using the “Save As” functionality 

XS-15055 

Emails for Scheduled Reports contained CSVs for all dashboard charts but only device/application/battery lists should have been shown 

XS-16476 

When previewing device snapshots of Linux devices, the list of all installed apps was incomplete 

XS-14426 

Users with the “System Administrator” roles were unable be added as assignees to incidents 

XS-14407 

Command line installation would fail if SOTI MobiControl database name was not “MobiControlDB” 

XS-14406 

Users were unable to configure multiple IMAP accounts under the same hostname 

Known Issues

XS-16383 

After upgrade to 2024.0.1, previously created reports and scheduled reports do not function as expected and need to be resaved 

XS-16349 

On environments with multiple SOTI XSight Dashboard Services, batteries cannot be imported via CSVs 

XS-16594 

Device snapshots saved in an incident cannot be previewed when migrating from 4.2.1 to 4.3.2 or from 4.2.1 to 2024.0.0 or from 4.3.2 to 2024.0.0 

XS-14730,

XS-9661 

On environments with multiple SOTI XSight Dashboard Services, the master SOTI XSight Dashboard Service can end up in a race condition that causes the Operational Intelligence dashboards to not show data 

XS-16663 

 

Private key for SOTI XSight Agent certificate is not being generated by the SOTI XSight Admin Utility 

XS-13939 

Users cannot select existing incidents when attaching it to a Standalone RC session 

XS-16828 

Incident raised via the self-service portal is shown as being reported from the phone 

XS-16991 

 

Users without the “Create/Edit Public Notes” or the “Create/Edit Private Note” permission can create/edit incidents 

XS-14476 

Sorting on the cellular data usage column is not correct for large deployments