TECHNICAL DOCUMENTATION

Download the iOS device agent from the iTunes Store

Migration of the Content Library

The administrative interface of the Content Library, SOTI MobiControl’s built-in document repository, has been migrated from the web console’s legacy user interface to the modern interface. The configuration of document distribution to devices, which used to be performed via Content Library Policies, is now performed via the SOTI Hub profile payload. Device users who previously accessed the Content Library documents via the SOTI MobiControl Agent will now do so via the SOTI Hub app on iOS devices. 

Resolved Issues

MCMR-37273

Content Library had a PDF display issue on the iOS Agent

Download the iOS device agent from the iTunes Store

Resolved Issues

MCMR-36867

Device user unable to confirm a remote view request.

 

Download the iOS device agent from the iTunes Store

Resolved Issues

MCMR-35779

Content Library faced a scrolling issue

 

Download the iOS device agent from the iTunes Store

Changes to Version Numbering

Going forward, the versioning of all SOTI products is being changed to provide a more consistent label that better reflects the timing of the release. 2024.0 is the next release after 13.4.6 for the SOTI MobiControl iOS agent, and all following releases will use this numbering convention.

Release Highlights

iOS 17 Support

We now offer full support for iOS 17! Take advantage of the latest features and enhancements by upgrading your devices today.

UI and User Experience Upgrade

Our iOS agent for MobiControl has undergone a complete UI and user experience overhaul! From navigation to device sharing to messaging, discover an improved, sleek, user-friendly interface that enhances your mobile management experience.

Deprecations

Enrolling Device using Enrollment ID

In version 2024.0.0 and above of the SOTI MobiControl iOS agent, support for enrolling an iOS device by submitting the enrollment ID is removed. The enrollment options still available to enroll an iOS device are via automated device enrollment or by manually typing the enrollment URL in the device’s browser. The MobiControl agent will be automatically configured once it’s been installed after getting delivered to the device via App Policy.

Revisions

• v13.4 Maintenance Releases
• Original Release v13.4 on August 06, 2020

This release significantly improves the performance and quality of Remote Screen Sharing when powered by SOTI Assist. It also features other general improvements.

Bug Fixes

MCMR-21810	Some Content Library files were not displayed while in Airplane mode
MCMR-22255	Replaced deprecated UIWebView with WKWebView controller
MCMR-22938	Message contents were not displayed in Message Center when using Light mode
MCMR-23592	On devices running iOS 9 and earlier, agent stopped responding if it didn't connect to SOTI MobiControl
MCMR-23624	Remote Screen Sharing timed out when the 'Control without Permission' permission was disabled

13.3.0 (March 11, 2020)

Release Highlights

Dark Mode Support

With this release, the iOS device agent now supports Dark Mode on devices running iOS 13.0 or later. The iOS device agent matches the Dark (or Light) mode that is applied system-wide.

Bug Fixes

MCMR-19260	The remote viewing notification was not displayed when pressing the Remote View Status indicator on iOS 13 devices
MCMR-19851	Replaced device name with device ID in the filename of the debug report
MCMR-19933	Push notifications are used to report connection errors in a multi-server scenario
MCMR-19946	User was asked for Active Directory credentials even though device was enrolled using password credentials
MCMR-19990	Minor changes were made to consent text to clarify use and collection of data
MCMR-19993	Agent did not automatically connect to SOTI MobiControl after enrolling using the Enrollment ID method
MCMR-20415	User was asked for LDAP credentials when launching the agent for the first time after enrolling using Automated Device Enrollment (DEP).
MCMR-21764	Agent failed to connect to SOTI MobiControl when starting a Remote Screen Sharing session

Revisions

• v13.2 Maintenance Releases
• Original Release v13.2.0 Build 3618 on November 01, 2018

Release Highlights

The following enhancements were introduced in this release:

Remote Screen Sharing

You can now leverage the Screen Recording functionality introduced in iOS 11 to Remote View an iOS device and troubleshoot issues in any application on the device.

Issues Addressed

MCMR-15827

Fixed agent connectivity issues in iOS 12

Revisions

• v13.1 Maintenance Releases
• Original Release v13.1.0 Build 3305 on May 02, 2018

The SOTI MobiControl Agent for iOS devices grants administrators greater control over iOS devices enrolled in MobiControl.

See our documentation for more information.

The MobiControl app for iOS is compatible with iPhone, iPad, and iPod Touch devices running iOS 7.0 or later.

Improvements and Fixes

• Improved  content library policy creation process

Revisions

• v13.0 Maintenance Releases
• Original Release v13.0 on September 20, 2016

The SOTI MobiControl Agent for iOS devices grants administrators greater control over iOS devices enrolled in MobiControl.

See our documentation for more information.

The MobiControl app for iOS is compatible with iPhone, iPad, and iPod Touch devices running iOS 7.0 or later.

Improvements and Fixes

• Improved data collection process for location data
• Improved agent behavior on offline device
• Modified the download resumption handling when device connection to the Content Library is interrupted
• Improved performance of the Content Library on iOS 9
• Improved support for file names containing Japanese characters in the Content Library
• Fixed bug that appended hexadecimal characters to file names in the Content Library when they were exported to pdf or sent as an email